COVID-19 Resource Center
The COVID-19/coronavirus disease outbreak continues to impact the daily lives of people around the world, and the transit industry is no different. The management and staff of the Greater Peoria Mass Transit District (GPMTD)/CityLink have had to make some difficult decision over the past few weeks, but please rest assured that the health and safety of our passengers and employees is of the upmost importance to us. Please use this page as a resource for the latest news and updates from CityLink regarding COVID-19/coronavirus.
We encourage you to stay informed on the latest updates from the Centers for Disease Control and Prevention, and to visit the COVID-19 Resource page on their website. Also, please stay informed on the latest updates and information shared by the Peoria City/County Health Department. We highly recommend watching the weekday press conferences they are streaming live on their Facebook page. Another great resource is the FEMA Coronavirus Rumor Control webpage.
Latest news from GPMTD/CityLink:
- GPMTD requests that rides on all transportation services be limited to essential trips only until further notice.
- This includes rides on CityLink fixed route bus service, CityLift paratransit service and CountyLink rural transportation service.
- Service continues to be available for passengers working essential jobs and needing access to essential services, such as grocery stores, pharmacies and medical appointments.
- GPMTD extended the suspension of fare collection on all transportation services until further notice. This includes CityLink fixed route bus service, CityLift paratransit service and CountyLink rural transportation service. The fare collection suspension was originally put in place on March 17, 2020.
- Passengers are still encouraged to keep any passes that are already activated or may have become inactive during the fare collection suspension.
- Posted the following flyer on the buses and at the Transit Center requesting passengers refrain from riding if they are sick or display symptoms associated with COVID-19:
- Posted the following signage/flyers on buses asking all non-ADA passengers to enter and exit through the rear door, adhere to social distancing guidelines, and a notice regarding the suspension of collecting fares:
- CityLink reduced fixed route bus service on all routes effective March 19, 2020.
- Weekday and Saturday service remains the same for lineups departing the Transit Center; however, the last lineup to leave the Transit Center now departs at 8:45 p.m. on all routes that would normally have service later than the 8:45 p.m. lineup.
- Sunday service remains as scheduled.
- Transit Center lobby is closed to the public effective after the 5:15 p.m. lineup on March 18, 2020 until further notice.
- GPMTD suspended fare collection on all transportation services beginning on March 17, 2020 as a precautionary measure to eliminate the physical contact required between the operator and passengers.
- This includes CityLink fixed route bus service, CityLift paratransit service and CountyLink rural transportation service.
- Passengers are encouraged to keep any passes that are already activated, and announcements will be made from GPMTD once the suspension on fare collection is lifted.
- All Customer Service window transactions are suspended at the CityLink Transit Center and Administrative office (2105 NE Jefferson Ave.) March 17, 2020 until further notice.
- Customer Service staff is available to assist passengers via phone at 309-676-4040 during this time.
- Obtainment of Benefit Access/Half-fare/Paratransit Rider IDs has been suspended until further notice and the office is closed to the public March 17, 2020 until further notice.
CityLink shares its initial response to the COVID-19/coronavirus disease outbreak.
- Taking extra precautionary measures to help reduce the spread of COVID-19/coronavirus disease.
- All CityLink buses and facilities, including the Transit Center (407 SW Adams St.), are being sanitized and deep cleaned daily with EPA approved products recommended by the Centers for Disease Control and Prevention (CDC) and the Peoria City/County Health Department.
- Reminder that all CityLink fixed route buses are equipped with hand sanitizer for passengers to use, and the Transit Center is equipped with three hand sanitizer stations.