Accessibility

The American’s with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities.

GPMTD is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of disability.

It is GPMTD’s objective to:

• Ensure that the level and quality of transportation service is provided without regard to disability;
• Promote the full and fair participation of all affected populations in transportation decision making;
• Prevent the denial, reduction or delay in benefits related to programs and activities that benefit those with a disability; and
• Ensure meaningful access to programs and activities by persons with disabilities.

The general manager, management and all employees share the responsibility for carrying out GPMTD’s commitment to the provisions of the American’s with Disabilities Act of 1990.  The GPMTD Mobility Management staff are responsible for the day-to-day operation of the program and receive and investigate ADA complaints that come through the complaint procedures process.

Any person who believes that he or she has been subjected to discrimination under the ADA on the basis of their disability may file an ADA complaint with GPMTD within 180 days from the date of the alleged discrimination.

For additional information on GPMTD’s nondiscrimination obligations, please contact the Paratransit Manager at (309) 679-8139.