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CountyLink

CountyLink

CountyLink operates a door-to-door service. There are no fixed routes or designated stops for getting on or off the vehicles.

Customers are picked up at their home or another specified location and dropped off at a specified destination. Door-to-door service is provided for all passengers. Door-to-door service means the CountyLink driver will assure that any passenger will be picked up at their door and dropped off at the front door of their destination. The CountyLink driver is responsible for assisting the passenger to and from the vehicle.

SERVICE AREA

CountyLink service must begin or end in the rural part of the County; generally outside the Peoria City limits and the CityLink service area. Service is available in the following areas:

Bartonville, Brimfield, Chillicothe, Dunlap, Edelstein, Edwards, Elmwood, Glasford, Hanna City, Kickapoo, Kingston Mines, Laura, Mapleton, Mossville, Norwood, Oak Hill, Orchard Mines, Princeville, Rome, Smithville, Trivoli, Tuscarora, and West Peoria.

Townships: Akron, Brimfield, Chillicothe, Elmwood, Hallock, Hollis, Jubilee, Kickapoo, Limestone, Logan, Medina, Millbrook, Peoria, Princeville, Radnor, Richwoods, Rosefield, Timber, Trivoli, and West Peoria.

DAY AND HOURS OF SERVICE

Reservations may be made from 8:00 a.m. – 5:00 p.m., Monday – Friday
Service hours are from 5:00 a.m. to 6:00 p.m., Monday – Friday, with the final pick up time no later than 5:00 p.m.
Fares are $6.00 per one-way trip.
Payment is due at time of service.

CountyLink is closed on the following holidays:
New Year’s Day, Independence Day, Labor Day, Thanksgiving Day, Memorial Day, Christmas Day

COST

It costs $6.00 per trip or $12.00 roundtrip.

TO MAKE A RESERVATION

(309) 999-3667

Illinois Relay Service for the Hearing Impaired (The system is open 24 hours and is free of charge):
TTY dial: 1-800-526-0844 or 711

Voice user dial: 1-800-526-0857 or 711

PASSENGER COMMENT AND COMPLAINT PROCEDURES

CountyLink is committed to being responsive to passengers’ needs. Management encourages comments and recommendations.

Please address comments to the following address:

Transdev – CountyLink
1530 W. Altorfer Dr.
Peoria, IL 61615
Telephone: (309) 999-3667
Fax: (309) 401-3225

Illinois Relay Service for the Hearing Impaired (The system is open 24 hours and is free of charge):
TTY dial: 1-800-526-0844 or 711
Voice user dial: 1-800-526-0857 or 711

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