About CityLink
Who We Serve…
People who work, take classes, go to church, need a doctor, want to shop, enjoy recreation and socializing, like to read, want to carpool and hate finding a place to park…kids to senior…those with vehicles and those without.
What We Do…
Take people where they want and need to go, pick them up and drop them off at designated places and times, offer interaction with friendly drivers and passengers and provide a link from one community to another.
Where We Go…
More than 25 shopping centers, 2 airports, 75 plus schools, 4 hospitals, multiple walk-in medical clinics, over 25 nursing homes and retirement centers, over 50 apartment complexes, 8 golf courses, public swimming pools, theaters, museums, and parks in 8 communities…just to name a few.
Mission Statement
As the top public transportation provider in the region, we strive to provide safe, reliable, and ADA accessible transportation services that enhance the quality of life and economic vitality of the Greater Peoria region. We prioritize inclusivity within the communities we serve by offering cost-effective solutions. Our goal is to connect people and places through efficient, customer-focused public transportation that promotes regional livability and prosperity.
Vision Statement
A connected community where public transportation is a cornerstone of everyday life, enhancing regional livability and economic progress. We strive to improve mobility and quality of life for all residents by ensuring the seamless delivery of services through environmentally modern infrastructure, cutting-edge technology, and a fleet of reliable modernized buses.
Value Statements
1. Customer Focus: We put our customers and employees at the heart of everything we do, ensuring their needs are met with care and respect.
2. Safety: We prioritize the safety and security of our passengers, employees, and the community.
3. Community Engagement: We actively engage with our community to ensure our services meet their evolving needs.
4. Equity: We ensure equitable access to transportation services for all members of our community.
5. Integrity: We conduct our business ethically with transparency and accountability.
CityLink Management Team
John Myers, PhD
General Manager
We are pleased to have John Myers, PhD as our General Manager. Dr. Myers is a distinguished figure in the realm of public transit, bringing in over 35 years of dedicated experience. Throughout his career, Dr. Myers has made significant impacts in various capacities—ranging from managing large Fixed Route and Paratransit Operations, to serving as a consultant and holding leadership positions such as Chief Operations Officer and General Manager. His academic credentials are equally impressive, with a double PhD in transportation, history, and psychology from Stanford Hill University in London, a Bachelor’s in Transportation Management, a Master’s in Economics, and a Juris Doctor from City University Los Angeles (UCLA). Dr. Myers first day was on April 15, 2024.
Kofi Kisseh
Assistant General Manager
With over 10 years’ experience in transportation safety/management, Kofi comes to CityLink with an extensive background and knowledge that will enhance our customer experience and overall safety practices. Prior to joining CityLink, he held positions as Transportation Director in Rhode Island and Safety Training & Security Director in Massachusetts. Kofi holds an M.Sc. in Criminal Justice from Illinois State University and a B.A in Psychology. Among other Transportation/Safety professional certifications, Kofi is a Certified Director of Pupil Transportation (CDPT). As Assistant General Manager, Kofi will diligently work with the CityLink team to ensure safe, reliable, and efficient transportation for the City of Peoria and its surrounding communities.
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