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Service Alerts
Currently
309-676-4040
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Contact Us

Customer Service Window at Transit Center – TEMPORARILY CLOSED
(309) 676-4040
M-F: 6:00 A.M. – 8:00 P.M.
Saturday: 8:00 A.M. – 5:00 P.M.
Sunday: 10:00 A.M. – 3:00 P.M.

Burlington Trailways
1 (800) 992-4618

Peoria Charter Coach
1 (800) 448-0572

Paratransit Reservations MV Transportation (CityLift & CountyLink)
(309) 999-3667

Paratransit Information/Registration & Reduced/Free Fare Information
(309) 679-8183

Lost & Found Located at Downtown Transit Center
(309) 676-4040

Contracts & Procurement
(309) 679-8155

Questions & Complaints
(309) 676-4040

ADA Complaints – Complaint Department/Lead Customer Service Representative
(309) 679-8148

Please have ready to provide:  Name, contact information, detailed description of the complaint

More information on the ADA Complaint Process is available on the Accessibility page of our website.

Administration Offices
2105 NE Jefferson Ave
Peoria, Illinois 61603
M-F: 8:00 a.m. – 5:00 p.m.

The CityLink Administrative Offices are closed on the following holidays if the occur on a weekday (M-F):

  • New Year’s Day (January 1)
  • Memorial Day
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Eve (December 24)
  • Christmas Day (December 25)

Transit Center Lobby – TEMPORARILY CLOSED
407 SW Adams St
Peoria, Illinois 61602
M-F: 6:00 A.M. – 12:30 A.M.
Saturday: 7:00 A.M. – 10:00 P.M.
Sunday: 8:00 A.M. – 7:00 P.M.

The Transit Center lobby is closed and there is no bus service on the following holidays:

  • New Year’s Day (January 1)
  • Easter Sunday
  • Memorial Day
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day (December 25)
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