Contact Us
Customer Service Window at Transit Center – Hours Updated 1/2/2022
(309) 676-4040
Monday: 8:00 A.M. – 4:00 P.M.
Tuesday-Friday: 7:00 A.M. – 5:00 P.M.
Saturday: 8:00 A.M. – 4:00 P.M.
Sunday: CLOSED
Burlington Trailways, 1 (800) 992-4618
Peoria Charter Coach, 1 (800) 448-0572
Paratransit Reservations MV Transportation (CityLift & CountyLink), (309) 999-3667
Paratransit Information/Registration & Reduced/Free Fare Information, (309) 679-8183
Lost & Found Located at Downtown Transit Center, (309) 676-4040
Contracts & Procurement, (309) 679-8155
Media Inquiries, (309) 679-8139
Questions & Complaints, (309) 676-4040
ADA Complaints, (309) 679-8189
Please have ready to provide: Name, contact information, detailed description of the complaint
More information on the ADA Complaint Process is available on the Accessibility page of our website.
Administration Offices
Administration Offices
2105 NE Jefferson Ave
Peoria, Illinois 61603
M-F: 8:00 a.m. – 5:00 p.m.
The CityLink Administrative Offices are closed on the following holidays if they occur on a weekday (M-F):
- New Year’s Day (January 1)
- Memorial Day
- Independence Day (July 4)
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Eve (December 24)
- Christmas Day (December 25)
Transit Center
Transit Center Lobby
407 SW Adams St.
Peoria, Illinois 61602
M-F: 6:00 A.M. – 10:00 P.M.
Saturday: 7:00 A.M. – 10:00 P.M.
Sunday: 8:00 A.M. – 7:00 P.M.
The Transit Center lobby is closed and there is no bus service on the following holidays:
- New Year’s Day (January 1)
- Easter Sunday
- Memorial Day
- Independence Day (July 4)
- Labor Day
- Thanksgiving Day
- Christmas Day (December 25)