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CityLink Announces Participation in APTA Health and Safety Commitments Program

CityLink announced on Friday, September 18, 2020 that it has joined the American Public Transportation Association’s (APTA) “Health and Safety Commitments Program,” the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely as the nation recovers from the COVID-19 pandemic.

The health and safety of passengers and operators is the most important priority for CityLink. Since the beginning of the pandemic, CityLink has worked tirelessly to keep riders safe from infection from the coronavirus. By signing on to the APTA Health and Safety Commitments Program with more than 100 public transit systems, CityLink and the public transit industry are actively working to instill confidence in riders that it’s committed to protecting their health and safety.

The Program was developed after asking transit users from across the country what measures would make them feel more confident riding public transportation amid concerns about COVID-19. From this research, the industry identified four key areas that transit systems need to address to earn riders’ confidence:

  • Following public health guidelines from official sources;
  • Cleaning and disinfecting transit vehicles frequently and requiring face coverings and other protections;
  • Keeping passengers informed and empowered to choose the safest times and routes to ride;
  • Putting health first by requiring riders and employees to avoid public transit if they have been exposed to COVID-19 or feel ill.

CityLink has pledged to meet these commitments by creating specific policies that are effective for our system, our riders, and our community. A key component of the Health and Safety Commitments Program is the shared responsibility of our system and our riders to follow the guidelines. Riders rely on us to follow these commitments, and CityLink relies on riders to protect themselves and other customers.

“CityLink is pleased to sign the APTA “Health and Safety Commitments” Program pledge. Public transportation across the nation continues to provide vital services for essential workers and those needing access to essential trips,” said CityLink General Manager Doug Roelfs. “We have been able to continue providing the Greater Peoria area with access to clean and safe transportation options throughout the COVID-19 pandemic, and we are proud to participate in the “Health and Safety Commitments” Program, continued Roelfs.

CityLink is committed to continually addressing and implementing pillars of the Program. Current actions include:

  • Daily Sanitizing and cleaning of all CityLink buses and facilities with EPA approved products recommended by the Centers for Disease Control and Prevention (CDC) and the Peoria City/County Health Department;
  • Suspending fare collection to eliminate the need for physical contact between bus operators and passengers;
  • Implementing a Face Mask Policy to provide guidelines for passengers and employees;
    • Face masks and/or face coverings are required to be worn while riding all GPMTD transportation services or while at GPMTD facilities;
  • Purchasing and installing bus operator protective barriers;
    • Expected to be completed in late 2020/early 2021.

“This program is a commitment that this industry is making to all those we serve now and to those who we look forward to serving,” said Nuria I. Fernandez, APTA Chair, and General Manager and CEO of Santa Clara Valley Transportation Authority. “Public transportation is and will be vital to the social and economic recovery of our nation. But getting there requires us to win back our ridership and encourage new riders to view public transit as a preferred mobility choice. We believe this commitment program will help do this.”

“The program being launched today is the public transportation industry’s pledge to promote sensible policies and practices designed to keep transit users and transit employees safe during the COVID-19 crisis,” said APTA President and CEO Paul P. Skoutelas. “It is a logical extension of the innovation and commitment we have been demonstrating for the past several months – and it makes the need for at least $32 billion in additional emergency funding that much more urgent and critical.”

Additional information and updates are available on the CityLink COVID-19 Resource page.

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