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GPMTD Announces Partnership with Transdev for Management & Operations of CityLift & CountyLink Services

The Greater Peoria Mass Transit District (GPMTD) is entering into a partnership with Transdev for the management and operations of its CityLift paratransit service and CountyLink rural transportation service effective December 1, 2020. Both CityLift and CountyLink are demand response (door-to-door) services, meaning there are no fixed routes or designated stops for getting on and off vehicles.

CityLift paratransit service is available for individuals who do not have the functional capability to use the fixed-route system. CityLift service is a complementary service to the CityLink fixed route bus service.

CountyLink rural transportation service is available for individuals in Peoria County. A trip must begin or end in the rural part of Peoria County; generally, outside the Peoria City limits and the CityLink fixed route service area.

“We are pleased to announce this new partnership with Transdev for the management and operations of our CityLift and CountyLink services,” said CityLink General Manager Doug Roelfs. “Both of these services are vital for our Americans with Disabilities Act (ADA) riders, and they provide approximately 165,000 annuals trips combined. We believe this partnership will provide our passengers with an efficient, safe and improved experience riding CityLift and CountyLink,” continued Roelfs.

This is the first time that the CityLift and CountyLink services will be combined under the same contract and reaping the benefits of efficiencies shared between the two contracts.

“Through our new partnership, we are looking forward to working with GPMTD to enhance their strong 50-year legacy in the community of providing safe and reliable transportation to their loyal passengers,” said Laura Hendricks, CEO, Transdev U.S.

Transdev signed a five-year contract and will be managing the reservations, scheduling, dispatch, service delivery, operations and maintenance aspects of this contract with the support of 50 vehicles and 80 employees.

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. For more information on Transdev, please visit www.transdevna.com.

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