RIDING SMART

While every effort is made by Greater Peoria Mass Transit (CityLink) to provide safety and security, as a Greater Peoria Mass Transit (CityLink) customer you can also minimize the chances that a crime will occur. While you relax and enjoy your ride, always be mindful of your surroundings.

Prepare in Advance for Your Trip.
--Know your route ahead of time and schedules to reduce waiting time.
--Have your fare ready or purchase Metro or punch cards in advance.

Stay Alert and Awake.
--Observe the behavior of those around you.
--Do not sleep on the bus or become too engrossed in a book.

Keep Yourself and Your Belongings Safe.
--Avoid sitting next to the door.
--Keep your purse, shopping bag, backpack, packages, or other belongings in your lap, on your arm, or between your feet.
--Carry wallets in a coat or front pants pocket.

PERSONAL SAFETY

Helpful Travel Tip
Remember that buses are less crowded during non-rush hours.

When Traveling with Children:
--Please allow extra time.
--Never leave children unattended.
--Always ensure children are seated while bus is in motion.

On the Bus
--When standing, hold on to vertical bars or extension grab bars on seat backs.
--Never lean against doors.
-- Do not extend any body part of a bus window.
--Keep large items such as strollers, shopping carts and luggage clear or aisles and doorways.

COURTESY

Be Considerate of Fellow Customers.
Assist us in providing a clean and friendly ride.

Some Activities NOT ALLOWED on Greater Peoria Mass Transit (CityLink) buses:
--Eating/Drinking
--Drugs/Alcohol
--Smoking
--Loud playing of audio devices.
--Carrying Weapons
--Littering
--Profane language

Dear Greater Peoria Mass Transit (CityLink) Customer:
Your safety matters most to us.

You’ve heard what overall steps you should take to prepare yourself, your home and family for an emergency situation. This page addresses steps to take in an emergency situation and basic safety rules to follow when riding Greater Peoria Mass Transit (CityLink) buses.

You Can Help in Several Ways:
* Be alert. If you see someone acting suspiciously, find an unattended package, see smoke, notice an odd smell, or witness anything unusual, tell the bus operator or a supervisor immediately.
* Remember to take you packages with you when you leave. If you see someone leave a package on the bus, politely bring it to their attention. The inspection of unattended packages delays service.
* Do not bring ANY food or beverages on Greater Peoria Mass Transit (CityLink) buses. The inspection of litter will cause delays to service.
* Obtain up-to-date travel information before you take your trip.
* Threats or hoaxes---whether real or implied---are a felony and will be aggressively investigated and prosecuted.

EMERGENCY RESPONSE

On our Buses
Listen carefully when the bus operator makes announcements. Emergency exit instructions are listed on windows, ceiling escape hatches and doors.

For emergencies, buses are equipped with two-way radios and silent alarms so that law enforcement can be contacted.

All Greater Peoria Mass Transit (CityLink) buses are equipped with surveillance cameras.
At our Transit Center
A uniformed law enforcement officer or customer service representative is on duty M-F from 6:00 A.M. to 10:30 P.M and SAT 7:00 A.M. 7:00 P.M. for assistance. Both are equipped with radios giving them direct contact with the Dispatch center.

Public pay phones are located in the lobby and on the platform.

At no charge, call 911 for emergency service.

IF A CRIME OCCURS

Be Ready to Respond
Every incident is different. There is no one response that can be recommended. Your main objective should be to avoid injury. If confronted, run towards light or people. Yell for help!

Report Crime Immediately
If a crime goes unreported:
1. The assailant cannot be caught.
2. Criminals are allowed to operate without interference.

Not reporting a crime actually produces more crime by the same criminals. Whether you are a victim or a witness, call the police. Get involved!

Give a Detailed Description.
If you are a crime victim or witness, give as complete a description as possible, as soon as possible. Writ it down! You may not remember it when you need it. Make notes about the offenders height, sex, age, race, distinguishing marks and clothing. Describe any weapon used and note in which hand in which it was held. Get witnesses if you can. If possible get identifying numbers and times, such as bus, route, and direction of travel.