How to Ride

Reading a Schedule
Look at the map and determine:

Which timepoint is nearest where you
Want to catch the bus;
Where you want to go; and the direction you will travel.
Then:

Select the schedule that corresponds
with the day and direction you
will travel;
Find your timepoint to use as a guide.
If you are boarding between two
timepoints, use the earlier timepoint;
Look down the column to find the
time you want to leave,
then read across to the
right to find the time the bus
will arrive at your
destination.

Finding Your Stop
Refer to Routes & Schedules to determine your route and departure time. Then go to a CityLink Transit bus stop. You'll find bus stop signs about every two to three blocks along each route. It's best to arrive about five minutes before your bus is due and be ready to board when it arrives.

Boarding the Bus
Have your pass or cash fare ready when the bus arrives.
As the bus approaches, signal the driver by waving.
Let other passengers get off the bus before you board.
Allow passengers using the wheelchair lift to board first.
If you're using the lift, wait at least five feet from the door so the
driver has room to lower the lift safely.
Use caution when entering or leaving the bus.
Please allow elderly and disabled riders to sit in the front seats.

Paying Your Fare
Cash: Place your exact cash fare in the farebox when you board. (Sorry, drivers cannot make change.)
Passes: Show your pass to the driver.
Tickets: Place tickets in the farebox.

Ticket Prices

Using a Credit Card: You can use your credit card to preorder passes by: Clicking Here

Getting Off the Bus
Signal the driver that you want to get off about one block before your stop. Some buses have a bell cord above the windows that you pull, others have a yellow strip you press.

Remain seated until the bus comes to a complete stop. Make sure you have all your personal items and exit quickly through the rear door to allow room for boarding passengers.

Please step away from the bus and wait until it leaves before crossing the street. NEVER CROSS IN FRONT OF THE BUS - APPROACHING MOTORISTS MAY NOT SEE YOU. Traffic doesn't stop for CityLink Transit buses as it does for school buses. Once you exit, wait until the bus pulls away before crossing the street.

Rules for Riding
To ensure the comfort and safety or our passengers,
we ask that all riders observe these rules of rider
conduct at transit center, bus stops and on all
buses. Prohibited conduct includes, but is not
limited to:

• Refusing to pay the proper fare
• Boarding without wearing a shirt and shoes.
• Harassing drivers
• Disturbing other riders with loud, harmful or harassing behavior.
• Using profanity
• Littering, Eating on the bus,
  Drinking except from a covered container
• Using tobacco
• Putting feet on the seats
• Defacing or damaging property
• Playing music that can be heard by others
• Sleeping, lying down, or occupying more than on seat
• Carrying flammable, explosive, or dangerous materials
• Carrying weapons, and Violating federal state, or municipal laws.
  

Rider Tips
Are you a new rider? Tell the driver you're a first-time rider
or that you want to get off at a particular stop. Drivers can
usually answer your questions and watch for your stop.

Contact Customer Service at 309-676-4040 for help planning your trip.
Riding transit is easy! Just tell us where you are leaving from, where you
want to go, and what time you want to be there. We'll tell you where and when to catch the bus and when you will arrive. Customer Service is open from 6:00 a.m. to 8:00 p.m. weekdays and 8 a.m. to 5:00 p.m. Saturdays.

How do I make a transfer? Transfers are free and are good for 1 hour only. You need to ask for a transfer as soon as you board the bus.
If you need to transfer to another route to reach your final destination, locate the nearest timepoint or Transfer Center. You must present a valid daily pass, a free transfer, or pay an additional fare each time you transfer.